Last Updated 01/19/2010...
Just got back from out of state on 07-19-2009.

If had I not have had to go out of state planned before West Herr F'ed me and then went crying to cops because they burned their hand on the fire, I may have told a couple of people including cop( he was a nice guy handed a dog of a bullshit case probably because he's the clean guy on the Hamburg Town detective force, and yes I went to high school with the Adamy and a Bueteria use to work for me, so like anybody else I would tend to go easy on Hamburg, its just human nature, but I'm not ignorant about that department because of same circumstances) on the phone after the fact FU see k and had have to give some government honcho up or use an insurance policy all courtesy of Tom Helta (want-a-be) (put your want-be's on a leash will yeah?) at West Herd Ford.. If I was falsely arrested or accused of anything at the hands of a want-a-bee! (put your want-be's on a leash will yeah)?! But as things turned out I didn't feel like dealing with the situation and wanted it resolved before I left. So I made nice and really didn't give up any rights that I have or was going to ever execute in the future and showed by example a lesson for any youth that read this site in how you should act if someone calls the police on you and they come to the scene regardless of if your breaking the law or not (and the cops being reasonable or not). When I was young I had a friend that swear to God was arrested 39 times and had resisting arrest added on to that almost every time even thought almost every time the original charges where dropped he served most of his jail time for that reason alone resisting arrest!
So if your a disreputable business, don't think its that easy to tell me to get lost. I will sue /and or it will cost you more money regardless of if I sue or not than its worth screwing with any one man( and I will keep my cool and not let you push my buttons as happened this time). And I don't take kindly to people trying to limit my free movement and consumer buying possibilities and trying to protect their fraudulent activities (Here is an idea! Just don't rip me or anyone else off!) You see the only people that could possible have a problem with me are those that want to continue committing crimes, because as I have always said I don't want to see anybody in jail. I just want to see it stop, at least to the point that it is obvious to me or anyone else and we have to look away for you to succeed! ( Actually not committing your obvious crime on me would be a good start), even if you find other marks that don't mind being marks or don't realize they are marks!( But if your involved in government or policing just stop completely)!
Is filling a compliant with the DMV( I want to recover what I'm defrauded of and protect others), Ford motor company and one with the President of West Herr ford harassment? No! This is Joe D (want-a-be) at West Herd Ford. I'm going to say one thing and that's that. Don't be a want-a-be. A want-a-be is just a f'in mark for criminals.
Is filling a compliant with the DMV( I want to recover what I'm defrauded of and protect others), Ford motor company and one with the President of West Herr ford harassment? No! I only filled one complaint with them on their website highly reasonable (if you got more than one copy its because your lame ass website kept saying error our web people will correct try again like nothing got sent threw), and complaining on Youtube when their channel ask for comments and they can block any sender? Yeah right? WRONG! Sending a link to the videos of your sabotage to my truck to your competitors as a sales tool for them to use? That's just funny!
Also I'll spout my opinion all I want on any
website not West Herr's as is my right as a American, including this one,
(cry me a river) and guess what I was putting this whole ordeal on back
burner ( now it's up for another 3 days, my father use to say any man that
can stay mad more than 3 days is no good and I don't want to make a liar out
of his belief in his sons goodness GRHS) until Brown left me a message
yesterday that I got today, (dam Verizon or is it the FBI tapping my phone
or voicemail again? No I could hear them talking in the background
discussing what I was doing or saying when that happened, nice feed back.
Plus your cell phone battery burns up fast)! Like I told the one cop
at West Herr the other day. After he said to me
jokingly try not to go around bending people in half. I said you don't get
to my age by going around bending people in half. And we both laughed, and
then we got into a discussion on why police don't use 4 by 4 pickup trucks.
I mean ducking down and getting into a car all day or getting out has to be
a strain on a cops body, plus with a pickup truck the perp goes off road,
you can go off road without harming your vehicle, then is their all the
storage space! The suburban's the NYS troopers use are nice but I still think
pickup trucks are the way to go, horsepower, size and weight, storage and
speed! (Preferred vehicle of most cops when off duty!)
Page Audio back ground by Manson of BTLS.com they are giving it away free, so I guess they want everyone to hear it free and its ok to use( plus I'm giving props to them as it's their work) - Frank Caruso Telephone Tough guys (explicit) get at BTLS.com Go Bubba Army!
Listen to Bubba's Show weekdays 6am-10am online in Tampa Bay or replay at 3pm m-Thurs.. and live Friday at 10am on Sirius Internet Radio!
Frank Caruso Telephone Tough guys (explicit) Download MP3
This is Joe D (want-a-be) at West Herd Ford.
I'm going to say one thing and that's that. Don't be a want-a-be. A want-a-be is just a f'in mark for criminals.
Talked to a Detective Brown at Hamburg Town police department
today about this West Herr Thing. I can say the guy was polite respectful
and honest
, from what I know
he's a detective temporary working for his
permanent position ( so he got stuck with this dog). I asked him? You
investigating the employee who sabotaged my truck? Silence... ( Sadly he
should be, but that is not the case, I'm sure it's some one or more than one
person at West Herr that had a bone to pick with me over something
else, unrelated to West Herr Ford,
probably a
convict or on probation or want-a-be) Here's the jest of our
conversation. He said, West Herr Ford doesn't want me down there again, and I
said don't want to go to West Herr Ford again( like I would want some idiot
wrenching on my truck that's going to sabotage it). He said to complain to Ford not them
from now on. (I
agree , I told him I filed a complaint to DMV and Ford and if I didn't have
video I wouldn't have a leg to stand on. If they tell them to refund me or
they get their license yanked, OK, if not there's always small claims in
Buffalo). He also didn't tell me I can't complain on any other website, and I
told him I would complain on other web sites not West Herr's and not their
site (I'm not going to complain on their Youtube channel either, my channel
different story that's done already ), and this case is officially dead and closed. I have
better things
to do than obese over a couple of hundred bucks and as long as my rear axel
doesn't rip off while I'm going down the road and kill me or someone else, this is
so f'in over with West Herr, its summer time and the weathers fine! ( I won't delete my web pages but they are
not front page news any more). It nice to have all your ducks in a row! The
Cops are cool (OK, DOG, real, phat, bomb, alright, huge, what ever term
floats your boat), I'm cool, (most always), West Herr is not Cool (want-a-be's
not cool), but we all know where we stand! Life is good! It's a give and
take life!
I don't know about you but I prefer to let the professionals, the police carry the guns around (not me and certainly not want-a-be Tom Helta) , my fight is more intellectual, brains rather than brawn( I don't even like losing my temper because its useless and will probably stroke me out at my age ( I guess in cave man days it felt good because you could just kill animals or opponent's and walk away, but a temper now a days, because I'm not a killer or criminal, I feel hopelessness with it when I'm attacked f'd over, exhorted, violated or forced into a corner, because you can't use that rage or temper! So I end up with a head ach clutching my chest leaning against a wall. ( I mean you get a little loud or have an argument with somebody f'ing you and the same f'ers are calling the cops on you to force their criminal intent to defraud you down your throat! It doesn't matter how loud of an environment your in. If your disturbing the peace, which is what I'm thinking their excuse for calling the cops was with me, true or not, wouldn't that presume their was some peace in the first place or that somebody wasn't committing a crime against me? Also the lieutenant went off on me just as loud when I tried to show him the law on paper that went against his explanation, I just put my palms out hands crossed and said I don't want no argument with cops. (It will get you thrown in jail, just take it and let them sort it out, it don't matter if they are just or not, Wrong or right them not arresting me for West Herr's treachery was only on my mind!) My only goal at that minute. You know that would have been that except after it was all settled and I was forced to pay the bill and waiting for my truck( and I would guess this is why they call cops peace officers) Tom Helta had to come out and keep adding demands on( like he didn't try to defraud me), first it was I'm suppose to be off the property, then it was I'm not to come back to that particular property, then I was to stand on one foot bend over and take it in the ass with his pearl handled revolver, to tell you the truth I don't know if this Tom Helta was a off duty cop working security or a big shot, but the hair doo screamed stuck in 70's cop and the way he was ordering that lieutenant around I thought he was the Chief of police or Mayor of Hamburg). I guess from trying to protect the departments freebee's( you would have thought this guy was golden boy it reminded my of the time Golden boy railroaded me with the Cheektowaga cops when I was young for $300 for a broken door at Snotto's same exact MO'), I can read people better than I'm read and I've seen this scene before. Hum, is this suppose to be Golden boys replacement? come on? I don't think so!
Is filling a compliant with the DMV( I want to recover what I'm defrauded of and protect others), Ford motor company and one with the President of West Herr ford harassment? No! I only filled one complaint with them on their website highly reasonable (if you got more than one copy its because your lame ass website kept saying error our web people will correct try again like nothing got sent threw), and complaining on Youtube when their channel ask for comments and they can block any sender? Yeah right? WRONG! Sending a link to the videos of your sabotage to my truck to your competitors as a sales tool for them to use? That's just funny!
Also I'll spout my opinion all I want on any
website not West Herr's as is my right as a American, including this one,
(cry me a river) and guess what I was putting this whole ordeal on back
burner ( now it's up for another 3 days, my father use to say any man that
can stay mad more than 3 days is no good and I don't want to make a liar out
of his belief in his sons goodness GRHS) until Brown left me a message
yesterday that I got today, (dam Verizon or is it the FBI tapping my phone
or voicemail again? No I could hear them talking in the background
discussing what I was doing or saying when that happened, nice feed back!
Plus your cell phone battery burns up fast)! Like I told the one cop
at West Herr the other day. After he said to me
jokingly try not to go around bending people in half. I said you don't get
to my age by going around bending people in half. And we both laughed, and
then we got into a discussion on why police don't use 4 by 4 pickup trucks(
I mean ducking down and getting into a car all day or getting out has to be
a strain on a cops body, plus with a pickup truck the perp goes off road,
you can go off road without harming your vehicle, there is their all the
storage space, the suburban the troopers use are nice but I still think
pickup trucks are the way to go, horsepower, size and weight storage and
speed)!
Also this Tom Helta he's a public character, his names in every paper and online all over as a spokesman for West Herr Ford, so using his photo or saying he's a want-a-be in my opinion on this opinion site and any other site that asks for my opinion or comments if fair use under trademark and copyright law as is the name West Herr Ford! It's funny! His favorite game is Mafia wars!
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This is Joe D (want-a-be) at west Herr ford. You need 3 ball joints, 2 tires, new emergency brakes! Me half asleep. What are you talking about? You need 3 ball joints, 2 tires and new emergency brakes. Me: f you don't touch my truck. Him: To F'ing late I removed the inspection sticker. Me: mother f'er your not allowed to do that anymore. Him: Ha, HA what the f you going to do about it. I'm going to f'in get you mother f'er if you touch anything on that truck! Call me up when I'm sleeping and hold my frikin truck hostage, talk to me like I'm some asshole, f me over, f you!, Their ain't a thing wrong with that truck! Mother f'er they change the law so you can't remove the inspection sticker anymore! I never use the parking brake, but It worked just fine when I tried it and released it yesterday! I told you guys there are 4 tires in the bed of the truck and theirs nothing wrong with the ball joints on that truck! I want to talk to your boss! Don't touch that f'ing truck if you damage it in any way their will be hell to pay! Them: We can remove the expired inspection stickers if we want and yours expired yesterday, Ha! Ha! Hangs up! ( It turn's out that they can no longer remove non expired inspection stickers, but anyone can remove and expired inspection sticker but its not a requirement to be removed by law, and if you use a shop for repairs you would expect them not to remove it without your permission and screw with you, also I could swear that the local news ran a feature on how the Governor Paterson sign a law saying that a shop can't remove expired stickers anymore or else I would have just took the dam truck in a couple of days sooner!). These guys also turns out where f'ing with me more by not giving me a 10 day extension sticker because my expired sticker was within 30 days of the expiration date of yesterday, or even within the time of June second the date it got inspected last year if they would have wrote the date on the sticker. Also I always try to give them at least a hundred dollars worth of work (labor and not parts) to do on the truck because I maintain my truck and my mothers car like clock work with oil changes brake jobs and a log of any repairs that have been made.

( To bad I kept all that meticulous data on the Ford motor company car owners web site and it all got deleted when they upgraded and just told me tough luck, but I still have all receipts with notes on all of them). So I'm reasonable, they are required to pull one wheel and visually inspect everything and I make sure everything is in top shape and they get 100-150 dollars for their 10-15 minutes of work! But times must have changed since I took my mothers car in march for an inspection, I think her bill with wiper blades she didn't need was $120 dollars. Good money for 10-20 minutes of work!
So what changed? It got me thinking maybe all these car dealers are so hard up that they need to f over longtime customers more than they usually do? Maybe its this Joe Delano. I use to know a John and Joe Delano, both got kicked out of their high school Maryville for fighting and other things and went to Central, and actually One of them Joe I think it was is the only person that saved my life ever from where I was at a point that if I wasn't helped I would have been dead!
I was about 21 years old and had been out partying all Friday night with my friends, and everyone was crashed at the party house on the east side of buffalo, and we all decide to go to Beaver Island, needless to say I was hung over to the hills as everyone else, we get to Beaver Island and set up camp on a grassy knoll overlooking the beach. We are all just taking and other bull when Joe Delano comes over( for some reason he would always show up from the middle of know where and start parting with us, and thinking back I think he might have been gay for me (since I know what a gay is now and back then had no idea) even though all he ever did was talk about how his brother was in love my sister who works at Lob laws.
I remember that day. I almost drown. Joe, he said he had just come from the Chosen Few's yacht docked at the Beaver Island marina, he was picking up drugs to distribute and kept leaving and trying to sell up and down the hill. He came back and all the guys in our group decided stupidly to swim out to the ropes and race back, easy enough for us to do when where not hung over, but after a bottle of So Co and a case of Molson Golden beers the night before I felt like shit. But of course everyone talked me into it. So the woman stayed on the hill and we all went down to the beach. We dived in and raced to the ropes threw the standing stalks of sea weed (lake weed). Then we set up and went to race back. My ass was dragging and about half way threw the sea weed (lake weed) stalks I had to stop and then I couldn't keep my head and body above water. Just as I went down for probably the last time Delano gabs my neck and starts pulling me in until I could stand up and that's the only time in recollection that someone has ever saved my life. So is this the same Delano and is he pissed that he's never had me because I'm straight? Or is he pissed because he kept his drug dealing ways with the chosen few as suppliers? And I asked what about peter K? When the rest of them got arrested a couple of months ago? (go to Peter K's Bar, potato pan cakes and more...)
Or are lean times bringing out the worse in people looking for the big score, like the 16k roof that should only cost 3k? What am I just suppose to be a fool and let people blackmail me for money I don't have for things that aren't broke?
The plot thickens even more.
So I call back to West Herr and finally get Bob L the service sales boss I guess he is! We argue politely because this guy has and easy going manor that's like mine when I'm not being f'ed over or talked to like a fool. He says you don't need ball joints for inspection only for an alignment ( my gift to them for extra money which I really don't need) and the brake cables, probably just a snag and we can put the tires on in your truck bed. I figure ok now every things kosher, because in the past on the rare occasion that I use the emergency brakes I usually have to pull the release lever twice. They find the kink in the line and it's 100 bucks and everyone's happy. But now this f'er working on my truck knows that almost every f150 made has a leaking right rear axle seal and those that go off road a lot get a sieve. My leaks a little from when I had to get the differential cover fixed and they over filled the axle and a little leaked out over 3 years since the thing was done. It doesn't hurt anything the amount is so minute it doesn't effect the safety of the vehicle in any way, and its not even on the inspection fix list or needed for safety inspection, but now were talking $588.53 again( I'm pissed being screwed over for something that does mean a dam again), if they do it according to them it has to be done even though what had to be done before I talked to Bob L didn't need to be done to pass inspection. Bob send me pictures of the problem so I know they're not just making it up.

But I have mechanical brake down insurance with a $250 deductible so I tell them to do it but I call Geico and Geico approves it. All accept the left side which wasn't a part of the leak problem on the right and I had to pay 50 for labor on the other side! So I go take a nap and Bob calls me about 5 times going to voice mail. I call him back and everything's set, but I tell him to make sure the two Bridgestone tires go up front and the two good taller tires go on the back, so I wont have to screw with it. I'm still f'in tired and pissed because they got me up at 8 am and I went to bed at 5am and I cant really see a need for replacing that seal and having someone possible screwing my rear axle up for life as has been the case when idiots that think their Mechanics touch the axle's on my vehicles. I've had axles beak apart and wheels fly off! I've had axles freeze up and ripe off of vehicles! All because some mechanic didn't know what they where doing! So I now that there's a 90% chance that my truck axle is going to fall apart and explode because some idiot held my truck hostage for something that didn't even need to be done and won't get worst over the next 20 years, so now My axle is probably f'ed for life!
Mother f'ers want -a-be's won't leave well enough alone!
I never use the f'ing parking brakes anyway and they will hold good enough with one clean side without axle fluid on them! I also told Bob to put in the front 3 ball joints to Geico to get done and I go to bed. About ten minutes latter its Geico company calling to tell me their OKed everything but that Bob only said that one ball joint needs replacing at $229 which is below the deductible. I say what? Mother f'er I know I didn't need f'ing ball joints at all! They don't have enough guts to commit insurance fraud beside saying the axle leak has to be fixed for inspection, but they argue with me and tell me I need to replace 3 of them to get an alignment.
( F'ers, I'm pissed again!)
I'm betting that the only thing that gets done is they change the parking brake pads and clean up the little bit of geese and do nothing else and get paid 6 hundred for a 50 dollar job. So I decide to tell them I want to see the old parts and examine the repairs as per motor vehicle law. Old parts are to be given to customer if phone authorized work is preformed and customer can not waive this right in any form!
So I go down to pick up my truck and ask for Bob L. This guy on the right ask my name .I say Mike. He says what's your last name shuffling papers. I say it's none of your business. I want to discuss things with Bob. He starts giving me an angry argument like he's somebody important and not just a lackey want -a-be. I say you want to do something get that f'er want -a-be who held may car hostage and laughed at me in the phone to come out her and suck my dick or apologize for treating me like some idiot. He goes O' O I'm a pussy, call the cops, call the cops( so he can suck their dicks, I guess?). Then Bob comes down and I say I want the right tires where I told you to put them and I want to see the actual repairs to see if they where done as is my right under NY motor vehicle law. He say yes of course and gets them working on that and I lean against the wall waiting while this moron is standing at the end of the counter! Since the fat boy want -a-be isn't trying to talk to me and I've talked to Bob and everything's normal, I just wait their for my truck but about 5 minutes go by and some Hamburg Town Cop strolls in asking what the problem was.( F'ing dirt bags want -a-be can try to f you in the butt, rake you over the coals, cheat you, but they run to the police when their want -a-be treachery and f'ing over people gets them in a bind. Crook's the police are not their to help you lie cheat or steal, defraud people, break the law, and you shouldn't be putting them in the situation where they have to defend your lying cheating racketeering ass. It's like the drug dealer calling the police to report the buyers angry because he cut the meth with rat poisoning come collect my money from him!
You can give it out but you cant f'ing take it.
Here is some advise: Don't f people over.
Then you wouldn't have to call the police or ask them to repay all the free shit and discounts you give them. You do that to thank them for doing their jobs and being there for an actual emergency that you did not start by cheating someone and brought on by you, want -a-be and not to force your crappie want -a-be sales tactics and desired out come on people, what are the cops your closer?
Hire a closer if your lame ass service people can't close honestly and get the add on honestly! In all my years in sales I must have had at least 2 thousand times when a customer came in a lot worse than me. I mean yelling, screaming, threatening, (some of the worse where woman) and I had never cheated anyone, I always worked a solution out and not once did I call the cops. That's because I am the big closer that could close without offending people by using logic and people emotions to help them see what they actually needed was what I wanted them to buy!( and thankfully I looked out for my customers best interest first)
So any ways, the cop ask me to go outside deigning me my right to examine the repairs. He gets his little note book out asking me what happened and I tell him I told them that the guy who talked to me on the phone should come out and apologize to me for treating me like a fool or come out and suck my dick.
He puts his black book away asking for my license, and another cop shows up and started telling me they always take the Inspection sticker off first.
I don't need to argue with him and he doesn't want to see the DMV laws I have with me. He goes in and then comes out with some 70 hair Dryer Blown Red head guy (Tom Helta ) want -a-be, (come on for real, I'm guessing Dealer Big shot because he's got a Ivory handled gun in his belt( and only money want -a-be's can get carry permit in NY) and I evil eye the f'er want -a-be ( according to his face book page he is a Mob and biker gang want -a-be , that means no cops should be associating with him, so how does he have carry permit?) to let him know that he's running a f'ing rip off shop and its not right f'er!
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He's a Mobster want -a-be and his favorite game is Mafia Wars! F'er wants to rip me off and then dictate to me what is what. Why don't you join Galasanio in FLA! He moved out of NY on my account.( for exposing his game threw a hypothetical company scenario and questions) Your going to dictate to me? What are you stupid? You've got me started idiot! Your persona non grada to anyone in law enforcement that doesn't want to be exposed as a Judas because your going down want -a-be, and I'll make sure anyone that hangs with you is exposed! Turn you pistol permit in right now before they come and yank it from you, I'd start looking for another job someplace in the USA! Ha HA
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I mean how f'in simple is it. I come into your business and your don't rip me off and you treat me with the respect any customer that comes in should have and I don't expose every little crime you commit or every big crime you commit and we're finished, but you want -a-be want to show every one what a fool want -a-be you are! If I where the cops I'd be pissed at you for screwing them over by not keeping your want -a-be ego in check, but in all honesty West Herr will still give the cops discounted auto repairs without your want -a-be ass there, but I can't see ICE and any police department with any integrity or common sense bringing their vehicles to West Herr while your still work there! That would only show they are a rat or a snitch or a Judas Cop or police department, but you living in Orchard park already know about that kind of police department. |
So anyways I tell the first cop about the 3 ball joints needing replacement turning into 1 only when they talked to the insurance company. Then the other cop ( lieutenant probably, a white shirt) and blow dry red guy want -a-be come out and ask if I got the $309. We go in, I pay! Blow Dry red (Tom Helta) want -a-be then says he wants me off the property and we go outside and wait for the truck and Bob L comes out and says he put the Bridgestones on front and the truck comes out and I get in and leave.
When I get home I find that they torqued the lugs at 500FT lbs( not 150FT lbs) and it takes my brother 4 hours to get the tires off and on the way I want them! I also I examine the work done and there is still an axle leak! It's still leaking onto the parking brake pads, and as far as I cant tell the only thing they did is what I figured they would do. Clean the grease off( they did this badly too) and replace the parking break pads on the right rear axle which are now covered in axel fluid. So for $600 and the biggest head ache in the world, I have a $21 dollar inspection sticker! And nothing else!
After repairs Greased Parking Brake Shoes

After repairs Still Leaking seal! To me it looks like they just cleaned it a little!

After repairs Axle fluid on new parking Brake Shoes. If these where regular brakes would have hit tree by now!

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I have only one question? Where do I get me a 70's blow dry hair style (want-a-be) ? ha ha ha ha ha ha ha!( also the Guys Tom Helta is at least 50 pounds lighter than his pic's above? What is he doing noise candy or did he catch the HIV? Or some other wasting disease?
Complaint to Ford: The West Herr Ford dealer removed my NY inspection sticker( illegal), held my F150 for ransom and insisted I get repairs on it not necessary for inspection under law but told by them wouldn't get sticker for inspection if they didn't do it. Extorted repairs out of me and then either did not do them or did them incorrectly because the new parking brake shoes where covered in axle grease when I took a look when I got home.( the same they made me pay to fix axle leak and new parking brake shoes to pass inspection). Also they sabotaged my vehicle and torqued the wheel bolts to 500 - 800 FT lbs(150FT lbs normal), and it took me 4 hours to get off wheels and that broke 1 torque wrench, one craftsmen extension and one socket! So now I have 21 lug bolts that could fail at any minute. I'm out $600 plus for damages. Also just so you know when ever I have had a problem with these guys in past they just delete service from system so comment card won't come to me so they can rig their customer satisfaction ranking.
From: To: Wednesday, July 8, 2009 10:21 AM Ford Motor Company "crcfmc@ford.com" <crcfmc@ford.com>mikeb@yahoo.com Dear Mike Balash, Thank you for contacting the Ford Motor Company Customer Relationship Center regarding your experience with West - Herr Ford in Hamburg, New York. We regret the circumstances that prompted you to contact us and sincerely apologize for any inconvenience that this issue may have caused you. Thank you for providing Ford Motor Company with your comments; your opinions are valuable to us. We have documented your experience. This information will be forwarded to the Customer Relations Manager at the Dealership for their review and consideration. Sometimes e-mail communication does not allow us to gain additional information that may be helpful in responding to your inquiry. Should you feel that we have not adequately addressed your questions, please feel free to contact us via telephone at (800)392-3673 between the hours of 8am and 5pm, local time, Monday through Friday. Hearing-impaired callers with access to a TDD may contact 1-800-232-5952. Please provide your 10 digit reference number - 1847971008. Sincerely, Joy Customer Relationship Center Ford Motor Company For online support visit us at: www.customersaskford.com which contains answers to frequently asked questions and links to other key product and service information. -----Original Message----- From: "mikeb@yahoo.com" Sent: 7/4/2009 03:24:23 AM To: crcfmc@ford.com Subject: Vehicle Service Issues Ford Motor Company Main Topic: Vehicle Service Issues Your Inquiry: Dealer removed my NY inspection sticker (illegal), held my F150 for ransom, insisted I get repairs on it not necessary for inspection under law but told by them wouldn't get sticker for inspection if I didn't do it. Extorted repairs out of me & then either did not do them or did them incorrectly! The new parking brake shoes where covered in axle grease when I took a look when I got home. The same they made me pay to fix! the axle leak and new parking brake shoes to pass inspection). Also they sabotaged my vehicle and torqued the wheel bolts to 500 - 800 psi(150PSI normal), and it took me 4 hours to get off wheels and that broke 1 torque wrench one craftsmen extension and one socket! So now I have 21 lug bolts that could fail at any time. I'm out $600 plus for damages. Also just so you know when ever I have had a problem with these guys in past they delete service from system so comment card won't come up to rig their customer satisfaction ranking http://coppersneak.com/west_herr_ford.htm
Owner: Yes Vehicle Identification
Number: 1FTVF14585NA59047Mileage: 66188 Vehicle Location: In Possession If
Contacted Dealer: No Dealer Name: West Herr Ford Hamburg NY 14070 @ RT 75
AND RT 20 Owner First Name: Mike Owner Last Name: Balash Owner Email
Address: mikeb@yahoo.com Owner Address1: PO Box 101City: Collins Center
State: NY Zip Postal: 14035 Country: United States Day Phone:
716-***-****Evening Phone: 716-***-**** Client Browser : Firefox 3Client OS
: Windows
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01/19/2010
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